How Do I Take Down A Facebook Comment?

Our terms of service can be found at publication.com/terms-of-service. Among the good parts is section (C) on Content:

(C) You will not submit any User Content that:
(i) violates or infringes in any way upon the rights of others, including, but not limited to, any copyright, trademark, patent, trade secret, moral right, or other intellectual property or proprietary right of any person or entity;
(ii) impersonates another or is unlawful, threatening, abusive, libelous, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, pornographic, or otherwise objectionable;
(iii) encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any law;
(iv) is an advertisement for goods or services or a solicitation of funds;
(v) includes personal information such as messages which identify phone numbers, social security numbers, account numbers, addresses, or employer references;
(vi) contains a formula, instruction, or advice that could cause harm or injury; or

If a WordPress comment violates these rules then comment moderation is easy enough from the backend. This document covers how to take down offensive comments appearing on our page in 3rd party Facebook comments.

There are two ways to moderate comments: 1) In a batch 2) On the page.

1) To moderate comments in a batch, there is a tool on Facebook: https://developers.facebook.com/tools/comments/

You should be able to choose your publication's "app" from a dropdown. If not, send a screenshot to [e-mail] and request access. Note you'll have to "friend" Taylor Buley in order for him to grant access to your account.

2) If you've been granted moderator access on the app, you should also be able to see new moderation options in the Facebook comment area. See the attached screenshot for what to expect.